Rovinari Gorj City Hall has a very open attitude towards the citizens of the city and is constantly looking for solutions to optimize the way they communicate with the administration. One of these solutions is exactly www.rovinaricityreport.ro. It is an innovative, simple and intuitive platform that facilitates the access of citizens with a developed civic sense to transmit various notifications and incidents to Rovinari City Hall.
Web Logistics team received with interest the proposal of the Rovinari City Hall, appreciating the approach and the opening of the administrative institution to the citizens. In fact, it is the first online notification platform initiated by a public administration institution in Gorj.
We wanted to make a product accessible and easy to use so that citizens who want to make complaints can send along with its text and photos / videos on the issue. The site is organized into categories that correspond to the departments within the institution, but also to the operators of local public services (Apa Canal Salubritate SRL, Servicii Publice Locale SRL, Rovinari Local Police).
Web Logistics team has created a perfectly functional WordPress platform, in line with the needs of the final beneficiaries. Notifications can be made both on the desktop and directly on mobile. Inside the site there is also the possibility to mention the stage in which the notification is, by changing its status.
We managed to achieve a transparent and easy solution to the occasional problems in the city’s neighborhoods, such as asphalt pits, community dogs, household waste or rubble – thrown at random, malfunctions in public lighting, trash cans vandalized, abandoned vehicles, traffic jams the cause of snow, water damage, clogged sewerage, etc., can be sent directly from the mobile device to the dispatchers of public service operators.